User Support

If you need help with NixHex, contact us and include your iOS version, device model, and a short description of the issue.

Contact

Quick Troubleshooting

  1. Force close and reopen NixHex.
  2. Restart your device.
  3. Update to the latest app version.
  4. Ensure enough free storage space on your device.

FAQ

Q: Is NixHex online or multiplayer?
A: NixHex is designed as an offline single-player game.

Q: Why did my progress reset after reinstalling?
A: Progress is stored locally on your device. Reinstalling may remove local save data.

Q: How do I unlock more world sections?
A: Earn enough stars in your current section to unlock the next one.